carrier monitoring after you approve.

the job after onboarding

Most broker fraud and claim messes are not only “wrong MC on day one.” Filings cancel. Phones change. Addresses move. A carrier you approved last month can be a different risk on the morning of pickup.

Carrier monitoring software should tell your desk when the federal file or census identity moved — not replace Licensing & Insurance. When an alert fires, open L&I again and call the census telephone if identity fields changed.

what Verifreta watches

• Authority status changes on carriers you add to the watchlist
• Insurance filing changes and related signals that warrant an L&I re-check
• Census contact detail changes (phone, address) that break last month’s identity check
• Shared-identity cross-ref when multiple DOT records share a telephone or address

Alerts are prompts to re-run the desk checklist. They are not a booking decision by themselves.

how it fits the first look

1. DOT / MC lookup — match legal name.
2. Confirm Active authority and BMC filings on L&I.
3. Approve only when the checklist clears.
4. Add the carrier to monitoring before the next load on that MC.

desk checklist when an alert fires

• Open L&I the same day — authority type/status and BMC filing.
• Re-match legal name on the next rate con (Inc vs LLC).
• If phone or address changed, call the new census telephone before cover.
• Save dated screens with the load file.

what monitoring is not

• Not a substitute for opening L&I before cover.
• Not cargo insurance or a safety rating.
• Not ELD tracking or proof of pickup.
• Not permission to skip the census callback on a first-time MC.

fail closed

• Alert ignored and load covered on last month’s PDF.
• Authority Inactive or BMC cancelling before pickup on L&I.
• Contact change with no callback to the census number.

Desk plan

Monitoring ships on the Desk plan with unlimited lookups, COI parsing, team seats, and cited guides. 7-day free trial · then $49/mo · cancel anytime.